NyraAIWe’re here to help.
Most questions are answered below. If you need a human, reach our team by email or phone — we respond within one business day.
support@nyraai.io
Best for detailed issues
+91 93816 91889
Mon–Sat · 9 AM–7 PM IST
Send a message
One business day reply
What do you need help with?
Pick a topic to jump to the right place, or scroll down to the FAQ.
Hospital bookings
Issues with appointments, finding the right specialist, or contacting a hospital you discovered through NyraAI.
Account & privacy
Update your details, request access to your data, or exercise rights under the DPDP Act 2023.
Billing & payments
Questions about a transaction, invoice, or refund processed through our payments page.
Technical issues
Site bugs, loading problems, broken links, or anything not behaving as expected.
Frequently asked
Quick answers to the questions we hear most often.
How fast does support respond?
We aim to respond within one business day (Mon–Sat, 9 AM–7 PM IST). Critical booking issues are prioritised and typically resolved the same day.
Can NyraAI cancel or reschedule my hospital appointment?
No. NyraAI helps you discover and request appointments, but the booking itself is between you and the hospital. Contact the hospital directly for changes — we're happy to share their direct line if you can't find it.
How do I request access to or deletion of my personal data?
Email privacy@nyraai.io with the subject 'Data Request'. We respond within 30 days as required under the DPDP Act 2023.
Is there a phone number I can call?
Yes — +91 93816 91889, Mon–Sat 9 AM–7 PM IST. Outside hours, email gets the fastest reply.
Looking for a hospital?
Use the hospital finder to browse verified specialists by city and specialty.
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